These public terms provide HaxLink’s standard framework. A signed master agreement, Order, statement of work, data processing agreement, or mandatory law prevails where it expressly differs.
1. Purpose and application
HaxLink respects intellectual-property rights and expects Customers to do the same. This Policy describes how to report alleged copyright infringement associated with HaxLink Services and how affected Customers may respond.
This process is designed to receive notices consistent with the United States Digital Millennium Copyright Act, 17 U.S.C. Section 512, and copyright complaints under other applicable laws. It does not determine ownership or finally resolve legal disputes.
2. Copyright infringement notice
A notice should be sent by the copyright owner or an agent authorized to act for the owner. To support prompt review, include all of the following:
- A physical or electronic signature of the copyright owner or authorized agent.
- Identification of the copyrighted work claimed to be infringed, or a representative list if multiple works at one online site are covered.
- Identification and precise location of the allegedly infringing material, including URL, hostname, IP address, path, timestamp, and other information reasonably sufficient to locate it.
- The complaining party's name, organization, postal address, telephone number, and email address.
- A statement of good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or law.
- A statement that the information is accurate and, under penalty of perjury, that the complaining party is authorized to act for the owner.
3. Where to send a notice
Email the notice to contact@haxlink.com with the subject “Copyright Notice”. Plain-text or PDF submissions are preferred. Do not send executable attachments, passwords, or unrelated personal data.
HaxLink Limited is the copyright contact for this website process. If HaxLink registers a designated agent with the U.S. Copyright Office, current agent details will be posted on this page and in the Copyright Office directory. This Policy does not itself represent that such registration has been completed.
4. Review and action
HaxLink may request missing information, forward a complete notice to the affected Customer, preserve relevant records, disable access to identified material, or take other proportionate action. We may provide the Customer with the complainant's contact information and notice contents.
Where HaxLink only supplies underlying infrastructure and cannot remove a specific item, we may require the Customer to investigate and remediate, restrict access to the affected resource, or refer the report to a relevant upstream provider.
Knowingly making a material misrepresentation about infringement or removal may create legal liability. Consider fair use, licence, public domain, and other lawful bases before submitting a notice.
5. Counter-notice
A Customer whose material was removed or disabled because of mistake or misidentification may submit a counter-notice containing:
Send the counter-notice to contact@haxlink.com with the subject “Copyright Counter-Notice”. HaxLink may forward it to the complainant. Where the DMCA procedure applies, material may be restored after the statutory waiting period unless HaxLink receives notice that the complainant has filed an action seeking a court order.
- The Customer's physical or electronic signature.
- Identification of the material removed or disabled and its previous location.
- A statement under penalty of perjury that the Customer has a good-faith belief the material was removed or disabled because of mistake or misidentification.
- The Customer's name, postal address, telephone number, and email address.
- For a U.S. DMCA counter-notice, consent to the jurisdiction of the appropriate U.S. Federal District Court and acceptance of service of process from the original complainant, as required by 17 U.S.C. Section 512(g).
6. Repeat infringement
In appropriate circumstances, HaxLink may suspend or terminate Customers or users who repeatedly infringe copyright. We consider the reliability and completeness of notices, counter-notices, court findings, pattern and severity, remediation, and attempts to evade enforcement.
HaxLink may also terminate for a single severe or deliberate infringement where permitted by the Agreement.
7. Other intellectual-property complaints
Trademark, patent, trade-secret, counterfeit, and other rights complaints should use the Report Abuse process. Identify the right, registration where applicable, exact material, legal basis, requested action, and authority to complain.
The DMCA notice-and-counter-notice procedure is specific to copyright and may not apply to other disputes.
8. Privacy and records
HaxLink uses notice data to investigate, enforce its agreements, communicate with involved parties, preserve evidence, and comply with law. Notices may be disclosed to Customers, providers, advisers, authorities, or transparency databases where lawful.
Submit only data necessary for the complaint. HaxLink retains copyright case records according to its legal, security, and dispute-retention requirements.
Authoritative resources
These external sources provide regulatory and statutory context. They do not replace the agreement between HaxLink and a Customer.
Contact HaxLink Limited
Include your organization, account or Order reference, and enough context for us to route your request.